Executive Certificate Series
SCI’s Executive Certificate Series offers courses and training on issues impacting leadership in the 21st century. Courses in 2020 are held online only and offered according to demand and institutional request. Explore the course offerings below and e-mail us (SCI@price.usc.edu) for more information on upcoming sessions.
Presented by SCI Instructor Dr. LaVonna B. Lewis
Issues of diversity, equity, and inclusion, reflected in our understanding identity, have become increasingly important topics for organizations that desire to meet the needs of their work force and the communities they serve. However, research is mounting that failure to create a sense of belonging for diverse identity groups, implicit bias and microaggressions are factors that have negative impacts on our relationships. Responding to these differences begins with understanding the concepts and requires a chance to practice and receive feedback. This eight hour interactive and discussion-based course is designed to provide concrete definitions to these critical issues, increase participant awareness of their importance, and begin to practice effectively responding to these issues.
Read more about “Identity, Implicit Bias and Microaggressions.”
Conflict is part of life. How we prevent escalation and manage de-escalation, however, is a matter of expertise. This eight-hour interactive and discussion-based course is designed to expand your crisis prevention and de-escalation toolbox and sharpen your conflict resolution skills. It is an immersive introduction to the causes of crises, the impact of crises on the behavior of individuals and groups and the practical tools available to minimize risk, maximize compliance and create the conditions required to de-escalate crises, promote conciliation and resolve conflicts.
Read more about “Crisis De-Escalation and Conflict Resolution Skills.”